EXPLORE. ADVENTURE. CAPTURE.

Privacy Policy
Last updated: 19/09/2024

1. Introduction
At TRVL° Photography (“we”, “us”, or “our”), we are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.trvlphotography.com or use our services, in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

2. Data We Collect
We collect personal data to provide and improve our services. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.
  • Financial Data: Payment card details, bank account information, payment transaction details (processed through third-party services like Stripe or Revolut).
  • Technical Information: IP address, browser type and version, time zone setting, device type, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing Preferences: Communication preferences, subscription status to our newsletters or promotional emails.

3. How We Collect Data
We may collect personal data from you in various ways, including:

  • Direct Interactions: You provide us with your personal details by filling out forms, subscribing to our newsletters, purchasing products, or contacting us.
  • Automated Technologies: As you interact with our website, we automatically collect technical data about your browsing actions through cookies, server logs, and other similar technologies.
  • Third Parties: We may receive data from third-party services like analytics providers (e.g., Google Analytics) or payment processors.

4. Purpose of Data Collection
We use your data for the following purposes:

  • Order Processing: To manage and fulfill your orders, including shipping and payment processing.
  • Service Improvement: To enhance your customer experience, manage our website, and optimize content.
  • Customer Support: To respond to your inquiries, process refunds, and handle complaints or technical issues.
  • Marketing: With your consent, to send promotional emails, special offers, and newsletters.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, such as tax regulations, fraud prevention, or responding to government inquiries.

5. Legal Basis for Processing Personal Data
We process your personal data under the following lawful bases, as per the GDPR:

  • Consent: When you give us explicit consent to process your personal information for a specific purpose, such as subscribing to newsletters.
  • Contractual Necessity: To fulfill the contract with you when you purchase a product or service.
  • Legal Obligation: To comply with a legal obligation, such as tax reporting or fraud prevention.
  • Legitimate Interest: When it is in our legitimate interests to use your data in ways that are reasonably necessary to operate our business (e.g., analytics and improvements).

6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small data files stored on your device when you visit our website. These cookies allow us to:

  • Remember your preferences.
  • Analyze traffic and user interactions on our website.
  • Deliver targeted advertising.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable cookies, certain features of our website may become unavailable or function improperly.

For more details on how we use cookies, please refer to our Cookie Policy.

7. Sharing Your Data
We only share your personal data with third parties when necessary for the purposes outlined in this Privacy Policy. This includes:

  • Service Providers: We share your data with trusted third-party providers, including:
    • Printful: We use Printful (https://www.printful.com) for order fulfillment and shipping. By placing an order on our website, your personal data, including your name, address, and contact details, will be transferred to Printful in order to process and ship your products. When you purchase through our website, you also agree to Printful’s Terms of Service and Privacy Policy.
    • Payment Processors: Stripe, Revolut, and other payment providers for processing payments securely.
    • Shipping Providers: For delivering your products to the address you provide.
  • Legal and Compliance: We may disclose your personal data when required to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of TRVL° Photography, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a third party as part of the business transaction.

We do not sell your personal data to third parties for marketing purposes.

8. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA) or your country of residence. This includes transfers to Printful, a third-party order fulfillment provider, whose operations are based in the United States and other countries. We ensure that any such transfers comply with applicable data protection laws, using appropriate safeguards such as Standard Contractual Clauses or ensuring the receiving party is certified under the EU-U.S. Data Privacy Framework.

9. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting purposes. We may also retain certain information after your account has been closed or you have ceased using our services to comply with legal obligations or resolve disputes.

10. Your Data Protection Rights
As a data subject, you have the following rights under GDPR and applicable data protection laws:

  • Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Erasure: You have the right to request deletion of your personal data, subject to legal or contractual limitations.
  • Restriction of Processing: You have the right to request a restriction on the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
  • Objection: You have the right to object to the processing of your personal data in certain cases, including for direct marketing purposes.
  • Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the details provided in the “Contact Information” section below.

11. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 16, we will delete it promptly. If you believe we have collected data from a child, please contact us.

13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or through a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

TRVL° Photography
Email: info@trvlphotography.com
Address: Barnerstraße 53, 22765 Hamburg, Germany
Phone: +49 01523 761 3335

For any unresolved privacy issues, you also have the right to lodge a complaint with your local data protection authority.

Contact Us

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